On April 8, 2021, Gaming Arts, LLC (“Gaming Arts”) announced an incident that may have impacted the privacy of personal information relating to certain individuals. While Gaming Arts is unaware of any attempted or actual misuse of personal information in relation to incident, we are providing potentially affected individuals with information about the incident and steps individuals may take to help protect their personal information should they feel it is necessary to do so.
What Happened? On March 27, 2020, Gaming Arts became aware of suspicious activity in its environment and immediately initiated an investigation into the incident. As part of the investigation, which was conducted with the assistance of third-party forensic specialists, it was determined that unauthorized individuals accessed files on Gaming Arts’ network between February 9, 2020 and March 27, 2020. Gaming Arts conducted a thorough and time-consuming investigation and review of the data potentially at risk to identify any individuals whose sensitive information could be impacted. Through the review, Gaming Arts determined that information related to certain individuals was contained in the files. Although there is no evidence that individuals’ information was actually viewed during the incident, Gaming Arts is providing this notice in an abundance of caution.
What Information Was Involved? The information that was potentially subject to unauthorized access may have included individuals’ name, date of birth, Social Security number, driver's license number, passport number, financial account information, medical diagnosis/treatment information and payment card information
What We Are Doing. Gaming Arts takes the security of personal information in its care very seriously. As part of our ongoing commitment to the protection of information in our care, we worked with third-party specialists to reaffirm the security of our systems and to enhance the existing measures in place. We have taken and will continue to take steps to help reduce the likelihood of a similar situation from occurring in the future. Gaming Arts also notified state regulators as required of this incident.
What You Can Do. We recommend you remain vigilant against attempts to obtain sensitive information through social engineering. In addition, as a best practice, individuals should always carefully review their online accounts for unauthorized activity and report any instances of fraud to law enforcement.
Individuals with additional questions can call the dedicated assistance line we established for this incident at please call (866) 883-3309 (toll free) Monday through Friday from 6:00 am to 8:00 pm or Saturday and Sunday from 8:00 am to 5:00 pm Pacific Time.
Monitor Your Accounts. We encourage you to remain vigilant against incidents of identity theft and fraud, to review your account statements, and to monitor your credit reports for suspicious activity. Under U.S. law, a consumer is entitled to one free credit report annually from each of the three major credit reporting bureaus, Equifax, Experian, and TransUnion. To order your free credit report, visit www.annualcreditreport.com or call, toll-free, 1-877-322-8228. You may also directly contact the three major credit reporting bureaus listed below to request a free copy of your credit report.
Consumers have the right to place an initial or extended “fraud alert” on a credit file at no cost. An initial fraud alert is a 1-year alert that is placed on a consumer’s credit file. Upon seeing a fraud alert display on a consumer’s credit file, a business is required to take steps to verify the consumer’s identity before extending new credit. If you are a victim of identity theft, you are entitled to an extended fraud alert, which is a fraud alert lasting seven years. Should you wish to place a fraud alert, please contact any one of the three major credit reporting bureaus listed below.
As an alternative to a fraud alert, consumers have the right to place a “credit freeze” on a credit report, which will prohibit a credit bureau from releasing information in the credit report without the consumer’s express authorization. The credit freeze is designed to prevent credit, loans, and services from being approved in your name without your consent. However, you should be aware that using a credit freeze to take control over who gets access to the personal and financial information in your credit report may delay, interfere with, or prohibit the timely approval of any subsequent request or application you make regarding a new loan, credit, mortgage, or any other account involving the extension of credit. Pursuant to federal law, you cannot be charged to place or lift a credit freeze on your credit report. To request a security freeze, you will need to provide the following information: